CONTACT

 If you need to reach us for customer support or custom orders, please contact us through email at  Admin@Moonrosepaperco.com

DISCLAIMERS

Orders made on our site are fulfilled in house so shipping times may vary 

COPYRIGHT

All artwork purchased from MoonRose Paper co. is for personal use only.

By purchasing this design, you agree and are bound by the copyright agreement.

Colors may vary from your Monitor

 DO YOU TAKE CUSTOM ORDERS?

Yes we do, please contact us through email to further discuss your inquiry. 

 HOW LONG DOES SHIPPING TAKE?

Fulfillment time, also known as processing, is the time it takes to produce your order. 

Apparel Items will take 2-7 business days to fulfill 

Non-Apparel Items will take 2-5 business days. 

A large percentage of orders are shipped within 5 business days. 

Products will ship after it has been fulfilled

Our orders are shipping using US flat rate mail, with the expected delivery time of 2-4 days. 

Disclaimer September, 22nd, 2024

We appreciate your business and thank you for adding us to your prosperity journey! Due to high demands of sale orders, please allot 2-3 week processing and shipping time. We understand how eager you are to have your products so be sure to check for a Gem in every package 

HOW IS MY ORDER PACKAGED?

Orders will be shipped in a polymailer, box, or bubble mailer depending on the items in the order. They are hand packed in house and every order made on the last day of summer will include a special gift included in the packaging.

REFUNDS, CANCELLATIONS & RETURNS

We accept returns and cancellations

Contact Us within 3 days of delivery for a return

Request a cancellation within 1 hour of purchase

Please check your information thoroughly before placing your order.

 We do not accept exchanges, but please contact me if you have any problems with your order.

Refunds will only be accepted for Damaged or Defective items. Returns will not be accepted for

-Custom or Personalized orders

-Items on Sale

CONDITIONS

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.